top of page

Your Information Is Safe with Us!

Privacy Policy 


Our services are provided by different group companies depending on the service you receive and in which country. It is the individual group company, including the relevant kindergarten, which you have entered into an agreement with or that provide the service that is responsible for processing your personal data in connection with the service. Dibber and its group companies are referred to in this privacy statement as ("we", "our" or "us"). 

We are committed to handling and protecting your personal data in a safe manner. This privacy policy contains information about what personal data we collect, why we process personal data, how it is processed, when it is collected and what rights you have related to the processing your personal data.   


Data Controller 

We are the data controller for our processing of personal data and have the responsibility to ensure that all processing of personal data takes place in accordance with applicable data protection legislation. You will find our contact information at the bottom of our privacy policy. We do not share personal data with others or use the data for other purposes than those specified. 



This privacy policy applies to all users of our websites and services.  

By using our websites and services, you agree that your personal data can be processed in accordance with this Privacy Policy, including being transferred to data processors and third parties as described in this policy. 

We only process personal data in line with the purposes stated in this privacy policy.  

When do we collect personal data? 

  • You have applied for a job with us 

  • You have signed up for newsletters 

  • You have asked for access or erasure 

  • You have signed up for a course or seminar 

  • You have requested guidance or submitted a complaint 

  • You participate in a survey 

  • When your child has a spot in one of our kindergartens or when you apply for a kindergarten place 


We also receive information indirectly for the following reasons: 

  • A complaint contains information about you 

  • A job seeker has entered you as a reference  

  • A non-conformity report contains information about you 

  • An employee has identified you as their next of kin 


We ask that you do not send sensitive personal data or information worthy of protection by e-mail. 


Processing of data when you are in contact with us 

Subscribing to newsletters 

We send out newsletters by e-mail to those who have consented to it. The newsletter contains information about changes in software, new functions, or maintenance. 

In order for us to send you newsletters, you must register an e-mail address and consent. 

The information is stored in a separate database, is not shared with others, and deleted when you unsubscribe from the newsletter. You can unsubscribe by clicking on the link for this in the newsletter or by contacting us. 

The legal basis of processing your e-mail address in connection with our newsletter is consent, GDPR Article 6 nr. 1 (a).  


When we conduct surveys, we will always inform about its purpose and whether it is anonymous or not. We will not share the data with others or use the data for purposes other than those specified. 

If the survey is anonymous, we will not collect any information that can be linked to you. 

If the survey is not anonymous, we can identify those who have answered the survey. The basis of processing for this is GDPR Article 6 nr. 1 (a), where you consent to our processing of your personal data.  


For children and parents/guardians 

We handle personal data about children and parents/guardians that are necessary to be able to fulfill the agreement for a kindergarten place. 

For an agreement regarding a place in a kindergarten, we process personal data about you and any other parent/guardian of the child, the child itself, siblings (only if the sibling is enrolled in the relevant kindergarten), etc. in connection with the agreement. The legal basis for processing personal data in connection with agreements for a place in a kindergarten is GDPR Article 6 nr. 1 (b). 

The purpose of processing the personal data is to provide proper care of the child. In the event parents/guardians want information about the personal data that are handled in the kindergarten, the general manager must be contacted. 

The legal basis for handling information beyond the actual agreement on kindergarten places is GDPR Article 6 nr. 1 (f), including the interest of being able to provide a satisfactory kindergarten service. 

If a case arises where the processing of personal data requires consent, this will be based on the consent of the parent/guardian. 

The information is stored as long as the child has a place in the kindergarten. When the child is no longer at the applicable kindergarten, the information will either be transferred to the parents/guardians or be deleted/shredded by the kindergarten. 

Parents/guardians have the right to request the board/general manager for access to the personal data as well as the right to correction or deletion of the data. Furthermore, parents/guardians have the right to object to the processing of personal data, but this must be assessed in light of the kindergarten's requirement of being able to provide a satisfactory kindergarten service. 


Job seekers 

If you apply for a job with us, we need to process data about you in order to consider your application. When you apply for a job with us, you must fill out relevant information about yourself. This includes name, contact information, education, previous workplaces, and other information included in a CV.  

The basis of processing for this is GDPR Article 6 nr. 1 (b) – the processing is necessary for the performance of an agreement the registered is party to, or to implement measures on request of the registered prior to entering into contract. If your application contains special categories of personal data, our basis for processing is GDPR Article 9 nr. 2 (a).  

All job applications are being stored in our electronic archive for 6 months before being deleted. You can withdraw your application at any time, and we will then delete all information that you have provided in connection with this application. All other documents, such as applicant lists and appointments, as well as all job applications at management level, are preserved. 

Use of cookies on the website 

Cookies are small text files that are placed on your computer when you download a website. These are usually used to improve your user experience and remember who you are so that you can remain logged in. If you wish to avoid the use of cookies, you can set your browser not to accept them. See the browsers help pages for settings. Be aware that if you choose to exclude cookies, functions on the website may stop working.  

Storage of data and processing of data from cookies is not permitted unless this is done in accordance with The Electronic Communications Act. We use cookies to make various services on our website work. The basis of processing for this is The Electronic Communications Act § 2-7b.  

NKOM is the authority for The Electronic Communications Act and the regulation of cookies.  

Read more about The Electronic Communications Act and the regulation of cookies. 

Read more about how you manage cookies ( 

The following cookies are used on 

The analytics tool Google Analytics places cookies on your computer. This is done to collect anonymous statistics about user habits of the websites, as well as information about how the users reached the websites. 

The advertising tool Facebook places cookies on your computer. This is done to collect anonymous statistics about behavior on the websites, as well as information about which campaigns that have sent users to the websites. 

What is registered when you use our website? 

  • Web analytics 

  • Cookies 

Information security 

We have good routines and comprehensive measures to ensure that unauthorized persons do not gain access to your personal data, and that the processing of personal data takes place in accordance with the requirements of applicable legislation. Examples of such measures are risk assessments, implementation of organizational and physical measures, access control and archiving routines, as well as routines for handling personal data and following up requests regarding the right of access, correction, and deletion. There are routines in place for notification in accordance with applicable data protection legislation in the event of a breach of data security or suspicion of this. 


We may use the data we collect about you when we have reason to believe that it is necessary to identify, contact, or take legal action against individuals or companies that may harm you, us, or others. We may also disclose your information when we believe the law requires it. 


Use of processors 

We depend on our sub-processors for assistance in the development, operation, and delivery of our IT-systems. They will be able to access personal data as part of this.  Our data processors are committed through data processing agreements to comply with applicable privacy legislation and have the necessary technical and organizational measures to safeguard the personal data that may be transferred. 


The following data processors are registered at the date of this privacy policy: 

MyKid, PBL, Norian, Skill, 4Human, Netlab, Webcruiter, Peakon, Vitec Plania, Telia, TCS. 


Transfers of personal data outside EU/EEA 

In some cases, we will transfer personal data outside the EU/EEA. Transfer to third countries outside the EU/EEA will only take place if there is a valid transfer tool.  


Your rights 

Contact for more information about access to your personal data. You are entitled to answer without undue delay, and no later than 30 days.  


Access to your own data 

You can request a copy of all the information we process about you. The data is disclosed/transferred in a secure manner. Unless you request otherwise, the information shall be provided in a commonly used electronic format and is sent encrypted. 

Read more about the right of access 


Rectification of personal data 

You can ask us to correct or supplement data that is incorrect or misleading. 


Read more about the right to rectification 


Erasure of personal data 

In certain situations, you can ask us to delete data about yourself. It is possible that we are obliged to retain the data in accordance with applicable law or other obligations. 


The Accounting Act requires us to store transaction data for 5 years. In order to safeguard customers' rights in connection with warranty and complaints in accordance with The Act relating to consumer purchases, the Sale of Goods Act, and our conditions of sale, we store purchase history for 10 years. 


Reads more about the right to erasure 


Restriction of processing of personal data 

In some situations, you can also ask us to restrict the processing of data about you. 

Read more about the right to restriction 


Object to processing of personal data 

If we process data about you on the basis of our tasks or on the basis of a balance of interests, you have the right to object to our processing of data about you. 


Read more about the right to object 


Data portability 

If we process data about you on the basis of consent or a contract, you can ask us to transfer data about you to you or another data controller. If it is technically possible, we may send this data directly to a new company. If not, we will send the data to you by e-mail. The information is provided in a regular electronic format and is sent encrypted. 


Read more about the right to data portability 


Changes to the privacy policy 

We reserve the right to change or update our policy. All changes are effective from the time they are published and will include information collected from that date as well as existing information held. We encourage you to review the policy regularly. If major changes are made that materially change our privacy practices, we may also notify you by other means, such as by email, or on the Company's website or social media.  

This policy was last updated 20 February 2023. 


Complaints on our processing of personal data 

If you believe that we have not complied with your rights under the GDPR please contact us here: 



Telephone: +47 63 94 62 50 

Postal address: Mailbox 215, 2051 Jessheim 


Please include the kindergarten / business in question in the inquiry, where applicable. 


You also have the right to complain to the competent supervisory authority. This is done by submitting a complaint to the Data Protection Authority in your country. 


For Norway the DPA can be contacted at:  



Telephone: +47 22 39 69 00 

Postal address: Mailbox 8177 Dep., 0034 Oslo, Norge 

bottom of page